Wings Over the Pyre

09:52 am - Singularly Well-Done

I called up just a few minutes ago to cancel my Cingular account on my old cell.

Now, normally, I'd expect it to be a massive hassle. Get connected, go through a lot of phone tree, deal with annoying mis-routing, then wrestle with the Save Team before finally getting what I want. It's what telcom companies have been famous for doing since the beginning of time, right?

Not this time. I called, went through a very basic phone tree, got a very friendly, helpful rep who just asked why I wanted to go (and accepted my reasons with more than equanimity, with understanding), set me up for severance on Mar 2nd, and I was done.

Painless and fast.

While I'm no longer with them (the LG-eNV and VZ Navigator sold me on switching), I can definitely give them egoboo for today's service.