Current Mood:  chipper
Current Music: I Mother Earth - Undone (Squid's Redoubt)
I called up just a few minutes ago to cancel my Cingular account on my old cell. Now, normally, I'd expect it to be a massive hassle. Get connected, go through a lot of phone tree, deal with annoying mis-routing, then wrestle with the Save Team before finally getting what I want. It's what telcom companies have been famous for doing since the beginning of time, right? Not this time. I called, went through a very basic phone tree, got a very friendly, helpful rep who just asked why I wanted to go (and accepted my reasons with more than equanimity, with understanding), set me up for severance on Mar 2nd, and I was done. Painless and fast. While I'm no longer with them (the LG-eNV and VZ Navigator sold me on switching), I can definitely give them egoboo for today's service. |